I’m not really one for writing reviews, but this one is not only important to me but also I want people to know what an amazing job Vicki at mindful mortgages has done. Myself and my partner decided that it was time for us to step on to the property ladder (during Covid-19 of all time’s) and move away from rented accommodation. Not having any clue what to do in regards to buying a house, we went and viewed our now home and fell in love. Now here comes the hard part, we made an offer that was accepted, we needed to push on with a mortgage, however we was hit with bad news, the U.K. was in lockdown and Lenders pulled the plug on 10% deposit. This was a huge knock back for us as we were first time buyers and could only afford the 10% deposit. Feeling lost and stuck for help. I put a post on “all thing whetstone, Leicester” for a mortgage advisor and one name was repeatedly mentioned “mindful mortgages” and obviously I had to make contact to see if they could help. That’s when we spoke to Vicki and from the off she was amazing, she understood our circumstances and knew that what we needed would be a challenge but she was completely committed to helping. Not only did Vicki work on her days of but also made time out from her evening to answer all our questions, Zoom calls and text messages. Doing this all during working from home and looking after her own family. The day Vicki secured our mortgage was also her day off. It was 8.10am when Vicki called to give us the news and I still think she was more excited than we was. Vicki has been brilliant every step of the way. She made everything easy, from using their online portal to communications with third party’s. I cannot stress this enough, if you are moving home and need a mortgage advisor, give Vicki at mindful mortgage a call.