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Hear from them, their thoughts on working with us.

Mindful Mortgages
5.0
Based on 31 reviews
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Paige Towler
Paige Towler
2021-01-15T20:41:45+0000
From the first phone call asking for help due to being messed around 3 times, Sam, Jon and team were super busy but still found time to fit us in after hearing our story. I could not recommended these enough for all the help, guidance, support and getting our dream home! They give 110% but are real and honest and we couldn’t of asked for anything more! Thankyou so much for everything!
Rachael Cooper
Rachael Cooper
2020-12-09T18:39:33+0000
I'd never used a mortgage broker before but after my experience with sam and the team I would never go anywhere else! They were all so helpful and knowledgeable! even with the difficuilities of covid and being self employed, nothing was too much trouble for them. I hardly had to do a thing, they chased everyone and were the go between for everything!!! I can highly recommend them!!! fantastic team, thanks so much x
Adam Burrage
Adam Burrage
2020-12-02T14:53:29+0000
I recently just did a remortgage with Mindful Mortgages. I think the thing that surprised me was how easy it all was, I didn't really have to do much! If you're looking for a mortgage and are already busy then you should use Mindful Mortgages because they just take the hassle away. Sam and her team have a real passion for a lot more than just making sure you get the best mortgage deal and I'd definitely recommend them.
Hannah Fitzpatrick
Hannah Fitzpatrick
2020-11-30T09:09:48+0000
100% recommend!! Mindful Mortgages couldn’t have been any more helpful. Vicki is amazing and made the whole process of buying our first home so easy and stress free. Not only are they great at what they do, they are also really friendly and supportive.
Ryan Jones
Ryan Jones
2020-10-07T20:34:23+0000
I’m not really one for writing reviews, but this one is not only important to me but also I want people to know what an amazing job Vicki at mindful mortgages has done. Myself and my partner decided that it was time for us to step on to the property ladder (during Covid-19 of all time’s) and move away from rented accommodation. Not having any clue what to do in regards to buying a house, we went and viewed our now home and fell in love. Now here comes the hard part, we made an offer that was accepted, we needed to push on with a mortgage, however we was hit with bad news, the U.K. was in... lockdown and Lenders pulled the plug on 10% deposit. This was a huge knock back for us as we were first time buyers and could only afford the 10% deposit. Feeling lost and stuck for help. I put a post on “all thing whetstone, Leicester” for a mortgage advisor and one name was repeatedly mentioned “mindful mortgages” and obviously I had to make contact to see if they could help. That’s when we spoke to Vicki and from the off she was amazing, she understood our circumstances and knew that what we needed would be a challenge but she was completely committed to helping. Not only did Vicki work on her days of but also made time out from her evening to answer all our questions, Zoom calls and text messages. Doing this all during working from home and looking after her own family. The day Vicki secured our mortgage was also her day off. It was 8.10am when Vicki called to give us the news and I still think she was more excited than we was. Vicki has been brilliant every step of the way. She made everything easy, from using their online portal to communications with third party’s.I cannot stress this enough, if you are moving home and need a mortgage advisor, give Vicki at mindful mortgage a call.read more
Kirsty Adcock
Kirsty Adcock
2020-10-01T20:59:32+0000
Such a fantastic service, professional, flexible and friendly. Nothing was too much trouble. Thank you so much.
Val Cowell
Val Cowell
2020-08-07T16:58:09+0000
Wonderful friendly service . Highly recommend San Jon ant their team for all financial advice
Amanda Monsey
Amanda Monsey
2020-07-28T18:00:01+0000
Anyone that has brought their home will know how stressful it can be. Sam and Jon have been such a huge support throughout the whole process!Sam was able to arrange our mortgage, even though I had a previous bankruptcy! She even got it agreed at a super rate!!They were on hand 24/7 to provide help, advice and stress relieving support as much as we required it. It made the process so much easier. We will be highly recommending them to friends and family for their friendly service.Thank you Sam, Jon and the team! 🙌
Gemma Reid
Gemma Reid
2020-06-25T13:47:50+0000
Sam and Jon guided me through a complicated remortgage, with patience and understanding, nothing was ever to much and that’s exactly what I needed. I wouldn’t hesitate to recommend them there knowledge of everything that cropped up along the way made wobbles go away and since then they’ve supported me in other financial areas to do with my business, from one Ethical business to another thank you 🙏🏻
Kiara Fleur Harper
Kiara Fleur Harper
2020-05-07T17:49:20+0000
Sam is definitely redefining the feelings associated with the word mortgage. Normally, remortgaging, buying or selling, leads to stress, frustration and anxiety. However, working with the Mindful Mortgages team was a refreshing experience, informative and professional, filled with empathy and reassurance, even with all of the unexpected challenges. Thank you x
Shelley Smith
Shelley Smith
2020-05-01T11:30:36+0000
Thank you Sam for your continuous support and knowledge in helping me secure income protection and health cover for my self-employed work. Your lovely manner, kindness and friendly personality really helped me to understand which cover was best for me. Would highly recommend Mindful Mortgages
Kate Jackson
Kate Jackson
2020-04-17T14:17:22+0000
Sam gave me some informative and supportive advice in regard to income and health insurances to support my self-employed work. She was kind, helpful and communicated really well throughout, helping me to find the right insurances for the price I could afford. I highly recommend Sam and the team at Mindful Mortgages for experienced, unbiased and friendly services.
Amy Heighton
Amy Heighton
2020-04-16T13:47:07+0000
I have known Sam for a couple of years now, we first met through networking groups & have since attended business training days together. The way in which Sam has built her company mindful mortgages is nothing like I have ever come across before in my entire career of working in finance. Her approach to mortgages & insurance is totally focused on her customer's dreams of building a home for their families as opposed to just talking about the 'numbers'. I have recommended Sam to several family & friends since meeting her and will continue to do so in the future. keep up the good work Sam & team
Leanne Watson
Leanne Watson
2020-04-04T09:55:40+0000
I used Sam when I brought my first house 6 years ago and she was amazing then...She has now teamed up with her husband Jon and together a dream team at Mindful Mortgages!We have decided to buy our next dream home and didn’t even question using mindful mortgages to get us there. Sams attention to detail and knowledge of the mortgage market is second to none, she works so hard to get you the best mortgage for you and your circumstances... I am currently pregnant and we are going through a world wide Pandemic and Sam and Jon have been there to support us every step of the way so friendly... and patient! Could not recommend them enough.I don’t think I ever want to move again but if we did I would definitely want you two by our side 🙈THANK YOU ❤️read more
Vanessa Knott
Vanessa Knott
2020-02-16T18:54:28+0000
I can’t thank Sam & Jon enough for their, help, support & kindness throughout my mortgage application & right up to completion. The service they deliver is second to non, personal & they make sure everything is suitable for you and only you...nothing is a tick box. They have battled solicitors, made things happen & have been there as a listening ear. They made myself and my daughter so welcome at our appointments & nothing was too much trouble. I can’t recommend Sam & Jon @ mindful mortgages enough. THANKYOU❤️ xxx
Susie Novis
Susie Novis
2020-01-15T12:33:04+0000
Sam isn't like any other Mortgage advisor I've met before - she is a million times BETTER! She is genuine, kind and caring, and wants only the best for those who come to her. Even though she wasn't able to advise me in person because I live too far away from her, she was able to recommend someone else to help me. And amazingly, he has been equally kind and caring and very helpful. She still checked in with me to see how things were going for me. Everything is still in process, but feeling great!! Thank you Sam!! 💖
Laurence Dufour
Laurence Dufour
2019-10-15T13:29:14+0000
Thanks Sam and Jon for making what is to me a onerous and boring process, so easy and smooth. Your valuable advice and excellent customer service is very much appreciated! Thank you!
Sarah-Jane Cooper
Sarah-Jane Cooper
2019-08-19T15:33:12+0000
We have known Sam for many years now and she had always provided an outstanding service. She is professional and really takes the time to explain everything so that you feel fully confident. We would highly recommend her and continue to use her expertise. Thank you Sam.
Craig Saunders
Craig Saunders
2019-08-15T18:56:36+0000
Sam has helped me with a few of my mortgages now and this last one was the longest as we had to pull out of our first house at the last minute! Sam was very patient and extremely helpful with sorting out the mortgage and always kept in contact to touch base and see how things were progressing! Sam and the mindful mortgages team are a friendly and reliable team and I would definitely use them again! thanks guys!
Tracey Liot
Tracey Liot
2019-08-01T20:33:34+0000
Fantastic team with excellent knowledge of the marketplace and service is amazing! Thank you for helping to make our dream home a reality. Very happy family.
Laura Scrase
Laura Scrase
2019-04-08T15:17:29+0000
Sam and Jon were great, I have a busy schedule and they always fit around me and dealt with all the correspondence. They gave me great advice and took all the pressure off my remortgage, highly recommend them.
Holly Peberdy
Holly Peberdy
2019-03-14T21:52:00+0000
I have had nothing but pleasure from working with this lovely couple. They really are made to do this work. I can't thank them both enough for what they have done for me and my family. it's been a long process but they've been with us every step of the way. Jon called daily for updates for us, from solicitors and estate agents.. whilst sam sorted all our mortgage and insurance out, meaning we got the very best deal that suited us. Thanks again Sam and Jon, here's to many more years working together xxx
Carol Walker
Carol Walker
2019-02-09T12:13:27+0000
Sam has been amazing. A great asset when I am in a difficult situation for obtaining a mortgage. Sam has been able to provide so much help and information x
Cathy Harrison-Stone
Cathy Harrison-Stone
2019-02-09T08:20:57+0000
Our house selling/buying journey was an extremely stressful long 10 month process which Jon and especially Sam saw us through. Sam was given many changes and challenges throughout this time which she dealt with efficiently and with a manner that made us feel supported, this certainly lessened a little of the stress we encountered! We couldn’t of asked for a better company to use and who helped us finally find and secure as lovely new home! One last thing our gorgeous moving in gifts were just lovely x Thank you Sam & Jon x
Claire Maria Forbes
Claire Maria Forbes
2018-01-21T08:28:55+0000
Sam provides an outstanding service! We have used Sam for all of our mortgage needs. She takes the time to understand your circumstances and offers the best solution from a vast range of lenders. We have always been amazed at the speedy, attentive and personal service that Sam provides!
Zoe Russell
Zoe Russell
2018-01-17T18:46:38+0000
Since working with Sam she has met and surpassed my expectations of working with financial advisors. She takes the time to really know her clients which gives me every confidence that not just my financial goals are well understood but also my comfort level. She regularly provides updates and has always been available to answer any questions or explain what my options are. She is a true professional gem!!!
Next Reviews
EXCELLENT
21 reviews on
Emma
Emma
2021-09-24
Definitely recommend! I got in touch with Sam when we were thinking about moving house. She was patient, clear with all knowledge and incredibly friendly. After being on the market a while, we then looked into extending but after a few months went back on the market again. Sam and Jon were always there to answer any questions and give their advice during the whole process. Communication was regular phone calls and they were always available on WhatsApp whenever we needed them. I felt at ease the whole time knowing they were keeping the process moving. I would 100% recommend them
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Khadine Kirk
Khadine Kirk
2021-09-17
The wonderful Donna 🙂 The best decision that I made at the start of embarking on my journey to find my new little home was to contact Mindful Mortgages. I already knew Sam as a friend from working with her at David Lloyd back in the day. From my initial phone call with Sam & reminiscing on some fond memories and then receiving a call from Donna to advise that I was her new client, I felt in absolute safe hands.My Journey was want of a better word rather rocky at times, there were tears, anxieties, uncertainties and laughter and Donna was always there to advise and support in every single way. I honestly do not think I could of gone through this process without her. You are an absolute credit to Mindful Donna and I know I have verbally said thank you a thousand times, but her it is in black and white! Thank you my love xxxx
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Jamie Bee
Jamie Bee
2021-09-08
I can’t say enough, mindful mortgages keep my life so easy. I leave all my finances regarding my 3 mortgages to them. As soon as it’s time to renew or swop they are 2 steps ahead. Great team, great results. Thanks mindful mortgages. One less thing to think about. 😁😁
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Russ Petty
Russ Petty
2021-09-08
Great service Mindful Mortgages were very helpful and efficient through the whole process of my first house purchase - both for arranging a mortgage and also insurance.
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Stephanie Smith
Stephanie Smith
2021-09-08
The most wonderful experience with Vicki! We can't even begin to express how lovely it was working with Vicki - she is just so wonderful. She was so knowledgeable and patient with us as first time buyers and it really felt like she cared about our situation and us wanting to relocate to our home town on the coast to be closer to our families (after missing them during lockdowns!) and it felt like she held our hand every step of the way. She was direct and to the point and no messing around which I loved and she was so efficient getting all the information over to us and requesting documents etc from us so that we could help her to help us. It really did feel like a VIP service and she even had the ability to chase our solicitors/anyone else in the background on our behalf and kept us up to date all the time.At first I hesitated a bit as I was worried about getting our Agreement in Principle as I'm self employed and only had 1 year of accounts but this was absolutely no problem for Vicki and she explained our options in great detail and also got us really good deals on our rate along with life cover and was so sensitive and caring whilst arranging these for us.I would 100% reccomend Vicki and the team at Mindful Mortgages and I will not hesitate to get back in touch when we need any help in the future.Imagine the headache of not having a mortgage broker and having to do it all yourself? No thanks! Just make a call to Vicki & the team, you won't regret it.Thanks so much Vicki & the team - we loved the whole experience!Steph & Joel X
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Charlotte Carter-Lang
Charlotte Carter-Lang
2021-09-08
Sam and Jon were fantastic throughout the process. They were quick to respond and gave us all of the options to help us make the best choice. We highly recommend them for mortgages and for life/health insurance.
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chiedza m.
chiedza m.
2021-08-28
Excellent service Thank you Vicki for all your help and guidance through my first-time buying process. Patience
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Michael Smith
Michael Smith
2021-06-30
I was and still am very happy with the service i recieved. My advisor was very friendly and helped me every step of the way.I had a lot of trouble with my solitors and vicki helped alot with fighting my corner and getting updates i needed. Even after i had payed in full for her services she is still helping with ongoing matters that have not been resloved yet.I would recommend mindful 100% and i myself will be using them again in the future wether it be moving house or just remortgaging.
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Phil Wellard
Phil Wellard
2021-05-19
Vicki did a fantastic job from start to finish, amazingly quick process would definitely recommend Mindful Mortgages to anyone looking for advice!
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Nadiyah N Nyla
Nadiyah N Nyla
2021-03-24
Vicki was so amazing from the start. At first we discussed my financial position and different options then she helped my partner & I buy our first home together. It took such a long time for the house sale to go through (6 months) and was very stressful but Vicki was the one stable element to it all. Clear, straight-forward, amazing communication, always happy to help. I asked probably far too many questions and Vicki answered them all for me and was happy to do so.I would absolutely recommend Vicki/Mindful Mortgages to others and use again in the future.Thank you Vicki xx
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