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Our clients are at the very heart of all we do, and always will be!
Hear from them, their thoughts on working with us.

Mindful Mortgages
5.0
Based on 31 reviews
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Paige Towler
Paige Towler
2021-01-15T20:41:45+0000
From the first phone call asking for help due to being messed around 3 times, Sam, Jon and team were super busy but still found time to fit us in after hearing our story. I could not recommended these enough for all the help, guidance, support and getting our dream home! They give 110% but are real and honest and we couldn’t of asked for anything more! Thankyou so much for everything!
Rachael Cooper
Rachael Cooper
2020-12-09T18:39:33+0000
I'd never used a mortgage broker before but after my experience with sam and the team I would never go anywhere else! They were all so helpful and knowledgeable! even with the difficuilities of covid and being self employed, nothing was too much trouble for them. I hardly had to do a thing, they chased everyone and were the go between for everything!!! I can highly recommend them!!! fantastic team, thanks so much x
Adam Burrage
Adam Burrage
2020-12-02T14:53:29+0000
I recently just did a remortgage with Mindful Mortgages. I think the thing that surprised me was how easy it all was, I didn't really have to do much! If you're looking for a mortgage and are already busy then you should use Mindful Mortgages because they just take the hassle away. Sam and her team have a real passion for a lot more than just making sure you get the best mortgage deal and I'd definitely recommend them.
Hannah Fitzpatrick
Hannah Fitzpatrick
2020-11-30T09:09:48+0000
100% recommend!! Mindful Mortgages couldn’t have been any more helpful. Vicki is amazing and made the whole process of buying our first home so easy and stress free. Not only are they great at what they do, they are also really friendly and supportive.
Ryan Jones
Ryan Jones
2020-10-07T20:34:23+0000
I’m not really one for writing reviews, but this one is not only important to me but also I want people to know what an amazing job Vicki at mindful mortgages has done. Myself and my partner decided that it was time for us to step on to the property ladder (during Covid-19 of all time’s) and move away from rented accommodation. Not having any clue what to do in regards to buying a house, we went and viewed our now home and fell in love. Now here comes the hard part, we made an offer that was accepted, we needed to push on with a mortgage, however we was hit with bad news, the U.K. was in... lockdown and Lenders pulled the plug on 10% deposit. This was a huge knock back for us as we were first time buyers and could only afford the 10% deposit. Feeling lost and stuck for help. I put a post on “all thing whetstone, Leicester” for a mortgage advisor and one name was repeatedly mentioned “mindful mortgages” and obviously I had to make contact to see if they could help. That’s when we spoke to Vicki and from the off she was amazing, she understood our circumstances and knew that what we needed would be a challenge but she was completely committed to helping. Not only did Vicki work on her days of but also made time out from her evening to answer all our questions, Zoom calls and text messages. Doing this all during working from home and looking after her own family. The day Vicki secured our mortgage was also her day off. It was 8.10am when Vicki called to give us the news and I still think she was more excited than we was. Vicki has been brilliant every step of the way. She made everything easy, from using their online portal to communications with third party’s.I cannot stress this enough, if you are moving home and need a mortgage advisor, give Vicki at mindful mortgage a call.read more
Kirsty Adcock
Kirsty Adcock
2020-10-01T20:59:32+0000
Such a fantastic service, professional, flexible and friendly. Nothing was too much trouble. Thank you so much.
Val Cowell
Val Cowell
2020-08-07T16:58:09+0000
Wonderful friendly service . Highly recommend San Jon ant their team for all financial advice
Amanda Monsey
Amanda Monsey
2020-07-28T18:00:01+0000
Anyone that has brought their home will know how stressful it can be. Sam and Jon have been such a huge support throughout the whole process!Sam was able to arrange our mortgage, even though I had a previous bankruptcy! She even got it agreed at a super rate!!They were on hand 24/7 to provide help, advice and stress relieving support as much as we required it. It made the process so much easier. We will be highly recommending them to friends and family for their friendly service.Thank you Sam, Jon and the team! 🙌
Gemma Reid
Gemma Reid
2020-06-25T13:47:50+0000
Sam and Jon guided me through a complicated remortgage, with patience and understanding, nothing was ever to much and that’s exactly what I needed. I wouldn’t hesitate to recommend them there knowledge of everything that cropped up along the way made wobbles go away and since then they’ve supported me in other financial areas to do with my business, from one Ethical business to another thank you 🙏🏻
Kiara Fleur Harper
Kiara Fleur Harper
2020-05-07T17:49:20+0000
Sam is definitely redefining the feelings associated with the word mortgage. Normally, remortgaging, buying or selling, leads to stress, frustration and anxiety. However, working with the Mindful Mortgages team was a refreshing experience, informative and professional, filled with empathy and reassurance, even with all of the unexpected challenges. Thank you x
Shelley Smith
Shelley Smith
2020-05-01T11:30:36+0000
Thank you Sam for your continuous support and knowledge in helping me secure income protection and health cover for my self-employed work. Your lovely manner, kindness and friendly personality really helped me to understand which cover was best for me. Would highly recommend Mindful Mortgages
Kate Jackson
Kate Jackson
2020-04-17T14:17:22+0000
Sam gave me some informative and supportive advice in regard to income and health insurances to support my self-employed work. She was kind, helpful and communicated really well throughout, helping me to find the right insurances for the price I could afford. I highly recommend Sam and the team at Mindful Mortgages for experienced, unbiased and friendly services.
Amy Heighton
Amy Heighton
2020-04-16T13:47:07+0000
I have known Sam for a couple of years now, we first met through networking groups & have since attended business training days together. The way in which Sam has built her company mindful mortgages is nothing like I have ever come across before in my entire career of working in finance. Her approach to mortgages & insurance is totally focused on her customer's dreams of building a home for their families as opposed to just talking about the 'numbers'. I have recommended Sam to several family & friends since meeting her and will continue to do so in the future. keep up the good work Sam & team
Leanne Watson
Leanne Watson
2020-04-04T09:55:40+0000
I used Sam when I brought my first house 6 years ago and she was amazing then...She has now teamed up with her husband Jon and together a dream team at Mindful Mortgages!We have decided to buy our next dream home and didn’t even question using mindful mortgages to get us there. Sams attention to detail and knowledge of the mortgage market is second to none, she works so hard to get you the best mortgage for you and your circumstances... I am currently pregnant and we are going through a world wide Pandemic and Sam and Jon have been there to support us every step of the way so friendly... and patient! Could not recommend them enough.I don’t think I ever want to move again but if we did I would definitely want you two by our side 🙈THANK YOU ❤️read more
Vanessa Knott
Vanessa Knott
2020-02-16T18:54:28+0000
I can’t thank Sam & Jon enough for their, help, support & kindness throughout my mortgage application & right up to completion. The service they deliver is second to non, personal & they make sure everything is suitable for you and only you...nothing is a tick box. They have battled solicitors, made things happen & have been there as a listening ear. They made myself and my daughter so welcome at our appointments & nothing was too much trouble. I can’t recommend Sam & Jon @ mindful mortgages enough. THANKYOU❤️ xxx
Susie Novis
Susie Novis
2020-01-15T12:33:04+0000
Sam isn't like any other Mortgage advisor I've met before - she is a million times BETTER! She is genuine, kind and caring, and wants only the best for those who come to her. Even though she wasn't able to advise me in person because I live too far away from her, she was able to recommend someone else to help me. And amazingly, he has been equally kind and caring and very helpful. She still checked in with me to see how things were going for me. Everything is still in process, but feeling great!! Thank you Sam!! 💖
Laurence Dufour
Laurence Dufour
2019-10-15T13:29:14+0000
Thanks Sam and Jon for making what is to me a onerous and boring process, so easy and smooth. Your valuable advice and excellent customer service is very much appreciated! Thank you!
Sarah-Jane Cooper
Sarah-Jane Cooper
2019-08-19T15:33:12+0000
We have known Sam for many years now and she had always provided an outstanding service. She is professional and really takes the time to explain everything so that you feel fully confident. We would highly recommend her and continue to use her expertise. Thank you Sam.
Craig Saunders
Craig Saunders
2019-08-15T18:56:36+0000
Sam has helped me with a few of my mortgages now and this last one was the longest as we had to pull out of our first house at the last minute! Sam was very patient and extremely helpful with sorting out the mortgage and always kept in contact to touch base and see how things were progressing! Sam and the mindful mortgages team are a friendly and reliable team and I would definitely use them again! thanks guys!
Tracey Liot
Tracey Liot
2019-08-01T20:33:34+0000
Fantastic team with excellent knowledge of the marketplace and service is amazing! Thank you for helping to make our dream home a reality. Very happy family.
Laura Scrase
Laura Scrase
2019-04-08T15:17:29+0000
Sam and Jon were great, I have a busy schedule and they always fit around me and dealt with all the correspondence. They gave me great advice and took all the pressure off my remortgage, highly recommend them.
Holly Peberdy
Holly Peberdy
2019-03-14T21:52:00+0000
I have had nothing but pleasure from working with this lovely couple. They really are made to do this work. I can't thank them both enough for what they have done for me and my family. it's been a long process but they've been with us every step of the way. Jon called daily for updates for us, from solicitors and estate agents.. whilst sam sorted all our mortgage and insurance out, meaning we got the very best deal that suited us. Thanks again Sam and Jon, here's to many more years working together xxx
Carol Walker
Carol Walker
2019-02-09T12:13:27+0000
Sam has been amazing. A great asset when I am in a difficult situation for obtaining a mortgage. Sam has been able to provide so much help and information x
Cathy Harrison-Stone
Cathy Harrison-Stone
2019-02-09T08:20:57+0000
Our house selling/buying journey was an extremely stressful long 10 month process which Jon and especially Sam saw us through. Sam was given many changes and challenges throughout this time which she dealt with efficiently and with a manner that made us feel supported, this certainly lessened a little of the stress we encountered! We couldn’t of asked for a better company to use and who helped us finally find and secure as lovely new home! One last thing our gorgeous moving in gifts were just lovely x Thank you Sam & Jon x
Claire Maria Forbes
Claire Maria Forbes
2018-01-21T08:28:55+0000
Sam provides an outstanding service! We have used Sam for all of our mortgage needs. She takes the time to understand your circumstances and offers the best solution from a vast range of lenders. We have always been amazed at the speedy, attentive and personal service that Sam provides!
Zoe Russell
Zoe Russell
2018-01-17T18:46:38+0000
Since working with Sam she has met and surpassed my expectations of working with financial advisors. She takes the time to really know her clients which gives me every confidence that not just my financial goals are well understood but also my comfort level. She regularly provides updates and has always been available to answer any questions or explain what my options are. She is a true professional gem!!!
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Mindful Mortgages
Mindful Mortgages
Based on 10 Trustpilot reviews.
Sophie Carefull
Sophie Carefull
2021-02-23
My partner and I just bought our first home and working with Mindful Mortgages made the process as stress-free as it could be! I was nervous in the beginning as I am self-employed and we also ended up trying to buy a house during the pandemic, which made it extra tense! Sam and Jon were with us every step of the way and were always happy to answer our (many!) questions and make sure we felt supported. They explained things really well and had a great system for us to send and receive documents through, so it was all smooth and easy to navigate. Sam and Jon are super professional but also extremely kind and friendly - they really take the worry out of buying a house. I would highly recommend Mindful Mortgages to anyone who's looking for a mortgage advisor who truly cares about them and their home.
Claudia
Claudia
2021-02-17
Dealing with Mindful Mortgages is a breath of fresh air. They provide a really personal service and you always feel very well looked after. Their advice is professional and pragmatic and you know your best interests are at the heart of it. Wouldn’t go anywhere else!
Anonymous
Anonymous
2021-01-08
My partner and I decided to buy a property just before the pandemic hit the UK in February. We spoke to Vicki at Mindful Mortgages about our intentions and what a god send she was! Things got tricky as my partner is self employed, however she remained calm and patient and offered her expertise in a very professional way. Due to the lockdown, things got more complicated as did our situation with the vendors and lenders. Vicki was there by our side every step of the way giving us advice when needed. She is highly knowledgeable and listens to your needs. At one point we almost gave up on our dream but Vicki didn't! She led us confidently and in the most pleasant way. She was never pushy nor in a rush to complete the sale for her benefit. All along the way she put our needs and interests first. We celebrated our first Christmas in our new home and its perfect! I recommend Vicki and Mindful Mortgages any time. You will be taken care of for sure!
Ryan J
Ryan J
2020-10-07
I’m not really one for writing reviews, but this one is not only important to me but also I want people to know what an amazing job Vicki at mindful mortgages has done. Myself and my partner decided that it was time for us to step on to the property ladder (during Covid-19 of all time’s) and move away from rented accommodation. Not having any clue what to do in regards to buying a house, we went and viewed our now home and fell in love. Now here comes the hard part, we made an offer that was accepted, we needed to push on with a mortgage, however we was hit with bad news, the U.K. was in lockdown and Lenders pulled the plug on 10% deposit. This was a huge knock back for us as we were first time buyers and could only afford the 10% deposit. Feeling lost and stuck for help. I put a post on “all thing whetstone, Leicester” for a mortgage advisor and one name was repeatedly mentioned “mindful mortgages” and obviously I had to make contact to see if they could help. That’s when we spoke to Vicki and from the off she was amazing, she understood our circumstances and knew that what we needed would be a challenge but she was completely committed to helping. Not only did Vicki work on her days of but also made time out from her evening to answer all our questions, Zoom calls and text messages. Doing this all during working from home and looking after her own family. The day Vicki secured our mortgage was also her day off. It was 8.10am when Vicki called to give us the news and I still think she was more excited than we was. Vicki has been brilliant every step of the way. She made everything easy, from using their online portal to communications with third party’s. I cannot stress this enough, if you are moving home and need a mortgage advisor, give Vicki at mindful mortgage a call.
Laura C
Laura C
2020-10-02
Sam and Jon went above and beyond everything we needed for our property purchase and were with us every step of the way. Even through lockdown they were 100% supportive and were on the end of the phone to help us with various hurdles that arose. They even supported us post-completion with some extra paperwork, and gave great advice on income protection insurance which is super-relevant in these uncertain times. 11/10 would use again and recommend to everyone I know!
Samuel Adcock
Samuel Adcock
2020-10-01
Absolutely amazing! From start to finish have made the house buying process as smooth and efficient as can be. Accurate, honest and informed advice from Sam about mortgages. They made the process clear and we knew exactly what to do and was expected. Jon was so excellent at chasing processes and making sure it all happened. We had a difficult few issues with our house buying and Sam & Jon supported us way and above what we could have hoped or expected. Could not recommend them more. Don’t hesitate. I promise you won’t regret it.
M ches
M ches
2020-09-07
.Recently Sam has been helping us find out about private health care insurance. Through lockdown I had x2 close friends diagnosed with breast cancer. One had private health care the other not. Witnessing their journeys and feeling their pain was so unsettling. Sam was so thoughtful, personal and understanding, she found perfect insurance to cover me and my family for if the unexpected happens. We can’t recommend this enough and was at a reasonable cost that we couldn’t say no to. Sam gave us options and searched for the perfect cover for us. Thanks so much Sam. Highly recommend..
Sally Cowan
Sally Cowan
2020-08-07
I was searching for a mortgage adviser with holistic values when I started my search and wasn't sure if such a company even existed. But I Googled "heart-centred mortgage adviser" and Mindful Mortgages came up - it was like magic! I took one look at the website and didn't hesitate to pick up the phone - as soon as I spoke to Sam Cattell I knew that I was going to be in safe hands. So very grateful that I had Sam and the lovely team at Mindful Mortgages guiding, encouraging and reassuring me through the emotional ups and downs of the whole process. They helped me to believe in what seemed like the impossible dream and finally become a home owner!
Amanda Victoria
Amanda Victoria
2020-07-28
Anyone that has brought their home will know how stressful it can be. Sam and Jon have been such a huge support throughout the whole process! Sam was able to arrange our mortgage, even though I had a previous bankruptcy! She even got it agreed at a super rate!! They were on hand 24/7 to provide help, advice and stress relieving support as much as we required it. It made the process so much easier. We will be highly recommending them to friends and family for their friendly service. Thank you Sam, Jon and the team! 🙌

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